For Shopify stores

Stop shipping orders nobody confirmed.

Every new Shopify order gets a WhatsApp message with Confirm and Cancel buttons. Your store updates itself from the customer’s tap — no staff member copying statuses between two screens.

Installs in minutesNo Shopify password neededWorks with COD
RA rabtachat.com Business account
Hi Hamd, we’ve received your order #1036.
Total: PKR 5,025
Please confirm your order:
Confirm Order Cancel Order
Confirm Order
Thank you! Your order is confirmed and will ship today.
What happens in Shopify

Confirmation that closes the loop.

The customer taps one button and your store reflects it immediately — not in a spreadsheet someone updates at the end of the day.

Confirmed orders are tagged in Shopify, so your team can filter and ship with confidence.

Cancelled orders are properly cancelled in Shopify — stock goes back to inventory and payment holds are released.

Order status, totals and confirmation live in one table you can export any time.

Repeat webhooks from Shopify never create duplicate messages or duplicate rows.

The Shopify orders table showing WhatsApp and confirmation status
Setup

Three steps, and we do two of them.

1

Connect your number

We register your business number on the official WhatsApp Business API and get your templates approved by Meta.

2

Install on Shopify

You type your store address and press Install. Shopify itself shows you what access we ask for — we never see your login.

3

Map your message

Pick the template and choose what goes in each blank. The screen shows your template’s real wording so nothing lands in the wrong place.

Beyond confirmation

Payment received, shipped, out for delivery, delivered — each order event can carry its own WhatsApp message.

Abandoned checkouts

Reach the customer on the channel they actually read, while the cart is still warm.

Every buyer becomes a contact

Orders build your contact list automatically, tagged and ready for your next campaign.

Shopify questions.

Do you need my Shopify login?
Never. Shopify handles the permission screen itself — you approve it, and you can revoke it from your Shopify admin at any time.
What if a customer taps Cancel?
The order is cancelled in Shopify properly: the items go back into inventory and any payment authorisation is released. If Shopify refuses the cancel (for example the order is already fulfilled), it is tagged instead so your team sees the customer declined.
Will customers get duplicate messages?
No. Shopify sends several webhooks per order; repeats are recognised and ignored, so one order means one message.
Does this work with cash on delivery?
That is exactly what it is built for. COD is where an unconfirmed order costs you the most, and where confirmation pays for itself fastest.

See it on your own store.

Message us and we will walk through your order flow and show you exactly what your customers would receive.

Message us on WhatsApp
Talk on WhatsApp