Official WhatsApp Business API

Turn WhatsApp into your best sales channel.

Confirm COD orders automatically, answer customers with AI, and run one shared inbox for your whole team — all on the number your customers already message.

Setup done for youNo store password neededUrdu & English
RA rabtachat.com Business account
Hi Hamd, we’ve received your order #1042.
Total: PKR 5,025
Please confirm your order:
Confirm Order Cancel Order
Confirm Order
Thank you! Your order is confirmed and will ship today.

Cash on delivery only works if the order is real.

Fake & test orders You pack and ship before anyone has spoken to the buyer.
Calls nobody answers Confirmation calls cost staff hours and still get ignored.
Returns you pay for Every refused parcel is courier charges out of your margin.
The platform

This is the real thing — not a mock-up.

Every screen below is the actual Rabta Chat portal, shown with sample data.

The Rabta Chat dashboard showing what needs attention today

My Day — who is waiting, which reply windows are closing, and what the AI handed over, in one place.

The shared team inbox with a customer conversation open

One number, every agent. Assign chats, see the customer’s stage and priority, and reply from the same screen.

The AI assistant settings with a test customer message

Test before it talks to a customer. See the exact reply, and which of your own knowledge it used.

The Shopify orders table with WhatsApp and confirmation status

Every order, its message and the customer’s answer — confirmed, pending or cancelled — in one exportable table.

Order confirmation

Every order confirmed before it ships.

A WhatsApp message with Confirm and Cancel buttons goes out the moment an order arrives. The customer taps once; your store updates itself.

Confirmed orders are tagged in Shopify for your team to ship.

Cancelled orders are cancelled properly — stock returns to inventory.

Works with Shopify, WooCommerce and your own website.

Shopify orders with confirmation status
Shared inbox

One number. Your whole team.

Stop passing a single phone around the office. Every agent has their own login, and every chat has an owner.

Assign conversations, leave private notes, mark them resolved.

See the customer’s reply window and stage at a glance.

History stays with your business, not on someone’s handset.

The shared team inbox
AI assistant

Answers the repeat questions. Knows when to stop.

Teach it your FAQs, prices and policies. It replies in the customer’s language and hands the chat to a person the moment it is unsure.

Trained only on the knowledge you give it.

Choose its tone — professional, friendly, casual, warm or playful.

Test any customer message before it goes live.

The AI assistant settings
Automation

Build journeys by joining blocks.

Greet, ask a question, branch on the answer, tag the contact, or bring in a person. No code, and you can change it any time.

Welcome first-time customers automatically.

Route people to AI or to a human based on what they choose.

Runs in Urdu and English.

Trigger New message
Action Send greeting
Ask Which language?
AI Answers from FAQs
Human Hand to a person
How it works

Live in a day, not a quarter.

We handle the WhatsApp Business API approval and the store connection. You approve one screen and start replying.

1

Connect your number

We register your business number on the official WhatsApp Business API with Meta. Your existing number, your brand name, the verified business look.

2

Link your store

Type your store address and press Install. The store asks for your permission directly — we never see your login or password.

3

Start confirming

Every new order gets a WhatsApp message with Confirm and Cancel buttons, and your store updates itself from the customer’s tap.

Try it with your numbers

What could confirmation save you?

Move the sliders to match your store. Everything here is your own data — nothing is sent anywhere.

Estimated saving each month
PKR 0
0 failed deliveries avoided 0 failed deliveries today

An estimate from your own numbers. The reduction is an assumption you can change — real results depend on your customers, products and couriers.

Check this with us on WhatsApp
On your phone too

Reply from anywhere, like a real app.

Open the portal on your phone and add it to your home screen. It behaves like an installed app — with the same inbox your team sees on a computer.

Installs from the browser on Android and iPhone — nothing to download from a store.

Every agent signs in with their own login, so chats never depend on one person’s handset.

The same conversation, assignments and notes on phone and desktop.

The Rabta Chat inbox on a phone

Questions we get every week.

Do I need to give you my store password?
No. You type your store address, the store shows you exactly what access we are asking for, and you approve it yourself. You can remove that access from your store at any time.
Can I keep my current WhatsApp number?
Yes, in most cases. A number can be moved onto the WhatsApp Business API, though it can then no longer be used in the normal WhatsApp app on a phone. We check this with you before anything changes.
Will the AI reply to everything?
Only what you allow. It answers from the knowledge you give it, and the moment it doesn’t know or the customer asks for a person, the chat moves to your team.
How long does setup take?
Most businesses are sending their first confirmations the same week. The slowest part is Meta’s own business verification, which we prepare and submit for you.
What does it cost?
See pricing — or message us and we’ll walk you through the plan that fits your order volume.

Tell us what you need.

Answer three quick questions and we’ll pick it up on WhatsApp with your details already in the chat — a real reply from a person, not a ticket number.

Opens WhatsApp with your details filled in. Nothing is stored on this site.

Talk on WhatsApp